Customer Service & Marketing Internship at a Language School in Alicante

Role Highlights:
Join an Instituto Cervantes accredited language school in Alicante as a Front Desk Assistant and Marketing Intern. In this dynamic role, you will play a key part in customer service and support the school’s marketing efforts, helping to create a positive experience for international students while promoting the school’s brand. Your responsibilities will include:

• Customer service: Be the first point of contact for prospective and current students, handling enquiries, providing information about courses, and assisting with registration and scheduling.

• Social media management: Assist in updating and maintaining the school’s social media platforms, posting weekly updates about courses, events, and activities to keep students informed and engaged.

• Marketing support: Help with database management, ensuring accurate student records, assisting with email campaigns, and supporting marketing activities that promote the school’s language and cultural programs.

• Collaboration with the marketing team: Work closely with the marketing department to develop and implement creative campaigns that resonate with international audiences, helping to attract more students to the school.

• Event coordination: Assist with organizing cultural events, language exchange programs, and special activities for students, promoting the integration of Spanish language learning and cultural immersion.

This internship offers you the chance to gain hands-on experience in both customer relations and marketing administration within an educational environment, while contributing to the school's efforts to deliver high-quality language education and cultural experiences.

By the End of the Internship:
You will gain valuable experience in:

• Customer relations: Enhancing your interpersonal skills by dealing directly with students and prospective clients, managing inquiries, and providing excellent service in a multicultural environment.

• Social media engagement: Learn to create and schedule engaging content across various platforms, understanding how to manage a school’s online presence and interact with an international audience.

• Marketing administration: Gain experience in database management, handling student records, and supporting email campaigns and other marketing tasks.

• School operations: Understand the day-to-day functions of an accredited language school, including reporting, administrative tasks, and the coordination of educational activities.

• Team collaboration: Work alongside dedicated professionals in both the customer service and marketing teams, learning how to collaborate effectively in a fast-paced environment.

• Cultural immersion: Fully immerse yourself in the Spanish way of life, experiencing the culture firsthand while contributing to the educational journey of students from around the world.

Additionally, you will have the opportunity to take a free Spanish course, improving your language skills while experiencing Spanish culture both inside and outside the classroom.

Benefits:

• A unique opportunity to gain experience in both customer service and marketing within a prestigious educational institution.

• Free Spanish language course to improve your skills and immerse yourself in the language and culture of Spain.

• Accommodation discount to make your stay in Alicante more affordable while gaining practical work experience.

• Insight into the operations of a language school accredited by Instituto Cervantes, a recognized authority in Spanish language education.

• Develop strong communication, organizational, and marketing skills, which are transferable to various roles in education and business.

Who You Are:
You are a team player with good organizational skills and at least B1-level Spanish proficiency. You are eager to:

• Provide excellent customer service to students and prospective clients, ensuring that all their needs are met in a timely and professional manner.

• Contribute to both front desk operations and marketing efforts, bringing your creativity and enthusiasm to the school’s social media platforms and promotional activities.

• Work in a dynamic and multicultural environment, collaborating with team members from different backgrounds to deliver the best experience to international students.

• Learn and grow in a language school setting, taking advantage of the opportunity to gain real-world experience while immersing yourself in Spanish culture.

This internship offers a fantastic opportunity to develop multifaceted skills in customer service, marketing, and education, all while living in the beautiful coastal city of Alicante.