Job Description

Role Highlights:
Various internship placements are available in multiple departments, including Reception, Marketing/Communications, Business Administration, PR, Reservations, Kitchen, Rooms Division, Maintenance, Waiters, and more. Below are the specific responsibilities for each department:

• Reception:

  • Check guests in/out, provide basic concierge assistance, plan group arrivals, assist with cash advances, exchange money, check folios, and offer commercial information.

  • Spanish B2 level required.

• Marketing/Communications:

  • Develop sales kits, manage DHL/normal mail, develop markets, prepare business trips (brochures, cards, appointments, hotel bookings), manage travel industry programs, site inspection protocols, assist in important meetings, and follow up calls.

  • Spanish B1 level required.

• Reservations:

  • Process group reservations, maximise yield, liaise with departments for group arrivals, assist front office with account closing, answer calls, and ensure accurate reservations.

• Public Relations & Customer Care:

  • Focus on customer relations.

  • Good Spanish required.

• Journalism:

  • Study journalism.

  • Good Spanish required.

• Kitchen:

  • Work in gastronomic, marina/seafood, casual dining, main kitchen, off-site catering, or pastry.

• Rooms Division:

  • Manage general front office operations (Reception, Reservations, Concierge), report to management, spot-check rooms, authorise leave, control expenditures, and attend meetings.

  • Spanish B1 level required.

• Maintenance:

  • Replace/repair electrical accessories, clean/replace air conditioners, perform daily rounds, oversee property grounds, and conduct preventative maintenance.

• Cocktail Bar:

  • Serve customers, prepare drinks, and provide all-inclusive beverage service.

• Graphic Design:

  • Work on UX/UI, responsive design, and designing newsletters/menus.

  • Graphic design studies required.

• Accounting:

  • Manage accounts, invoicing, collecting payments, following payments, and problem-solving.

By the End of the Internship:
You will gain a wealth of new skills in organisation, responsibility, and specific departmental expertise within a luxury hotel setting. The international working environment will significantly improve your language skills. Benefits include housing in the city centre of Seville, meals, and a training day.

Who You Are:

• All positions require fluent English.

• Other requirements depend on the specific role, including Spanish language proficiency for certain positions.

• You will work 40 hours per week.