Strategic Senior Account & Insight Manager: Drive Innovation with AI & Psychology in Global Consumer Insights (Valencia, Nuremberg, or Remote)

Location: Multiple locations across Spain | Type: Full-Time Senior Role

About the Company

We are a fast-growing, innovative company in the AI-driven sector, delivering cutting-edge solutions for a diverse range of industries. Our team is committed to leveraging advanced data analysis and consumer insights to drive business success. With a focus on flexibility, diversity, and international collaboration, we provide a dynamic environment where professionals thrive.

Role Overview

As a Senior Account & Insight Manager, you will lead both the project management and account management functions. Your role involves identifying new product development opportunities based on client needs, mentoring junior staff, and ensuring the smooth execution of all customer deliverables. You will demonstrate proficiency in data analysis and insights, driving strategic project roadmaps aligned with client goals, and fostering long-term relationships with clients to maintain satisfaction and ensure retention.

Key Responsibilities

• Lead project management and account management functions, overseeing product development opportunities and client deliverables.
• Mentor and train junior staff to enhance their skills and performance in project execution.
• Leverage your data analysis skills (including cleaning, visualization, and statistical techniques) to drive business decisions and strategy.
• Present complex findings to clients in a clear, compelling, and story-driven manner, ensuring they understand key insights.
• Manage new client onboarding and training, collaborating with the sales team to identify opportunities for growth and expansion.
• Engage in consultative sales to identify up/cross-selling opportunities, driving business development and revenue growth.
• Build and maintain multi-level client relationships, positioning yourself as a trusted strategic advisor.

Candidate Requirements

• Fluency in both English and German is a must.
• Extensive experience in customer relationship/account management, strategic program management, consulting, or project management in a B2B environment.
• Strong working knowledge of marketing, consumer insights, business strategy, and social media performance.
• Proficiency in MS Office and familiarity with HubSpot.
• Experience with data analytics technologies, including clustering, topic modelling, and data transformation (e.g., SQL).
• Familiarity with supervised/unsupervised learning models and data visualisation techniques.
• Experience in industries such as Software, Hospitality, Pharmaceutical, Gaming, Financial Services, Automotive, or Retail is highly valued.

By the End of Your Role

By excelling in this role, you will significantly contribute to the growth of a cutting-edge AI-driven company. You will gain expertise in advanced data analysis, mastering consumer insights and leveraging them to inform business strategies. You will also become highly skilled in comprehensive client management and leading complex projects within a diverse international team.

• Develop a comprehensive understanding of AI-driven business strategies.
• Master advanced data analysis techniques and their application to real-world business challenges.
• Build strong, lasting relationships with key clients, establishing yourself as a trusted advisor.
• Lead and mentor teams, driving both professional and organisational growth.

What We Offer

• Opportunity to work at the forefront of AI-driven solutions and contribute to innovative projects.
• Comprehensive professional development, including mentorship and training to expand your skills.
• A dynamic and collaborative international team environment, offering exposure to global business operations.
• Flexible working conditions, with a focus on work-life balance.