Paid English-Speaking Front Office & Administrative Assistant in Bilbao

Location: Bilbao, Spain | Type: Paid Internship

About the Language School

Our modern language Academy in Bilbao is dedicated to empowering adult learners through immersive English training. As a dynamic educational partner, we deliver conversational English classes and tailored support to students from around the world. Joining our team means contributing to a vibrant learning community in one of Spain’s most exciting cities.

Role Overview

As a Paid English Receptionist – Administrative Assistant intern, you’ll be the first point of contact at our Bilbao school, creating a welcoming experience for all students and visitors. You’ll handle front office operations, engage in English-only conversations, and provide vital administrative support to the centre director and head of studies. This paid internship is the perfect opportunity to develop professional customer service skills, gain hands-on experience with CRM systems, and master the art of supporting adult learners in a modern language environment. Ready to grow your career? Apply now to join our team!

Key Responsibilities

• Greet and assist students and visitors in fluent English, ensuring a positive first impression at our Bilbao Academy.
• Manage incoming phone calls, email inquiries, and walk-ins, providing clear information on courses, schedules, and services.
• Coordinate front office operations, including appointment scheduling and classroom bookings.
• Maintain and update the CRM database with student details, enrollments, and follow-up tasks.
• Support sales administration by processing registrations, issuing invoices, and tracking payments.
• Collaborate with the centre director and head of studies to streamline office workflows and improve student satisfaction.

Candidate Requirements

• Native or near-native English speaker with excellent conversational skills.
• Currently enrolled in or recently graduated from studies in Business, Marketing, Languages, or related fields.
• Strong interpersonal skills and a genuine passion for supporting adult learners.
• Proficiency with Microsoft Office and eagerness to learn CRM software for education.
• Exceptional organizational skills and attention to detail.
• Ability to multitask in a fast-paced, student-focused environment.
• Availability to work part-time hours at our Bilbao centre, including occasional weekends.

By the End of Your Internship

Throughout this paid internship, you’ll emerge with a robust set of front office and administrative skills tailored to the educational sector. You’ll gain confidence in English-only communication and master essential tools for student engagement.

• Expertise in front office operations at a language school in Bilbao.
• Proficiency with CRM systems and sales administration workflows.
• Enhanced professional English communication and customer service techniques.
• Experience supporting stakeholders, including centre leadership and academic staff.

What We Offer

• Competitive paid internship in a leading Bilbao language Academy.
• Hands-on experience with front office and administrative processes.
• Mentorship from our centre director and head of studies.
• Certificate of completion, professional references, and networking opportunities.