CUSTOMER RELATIONS, MARKETING AND SOCIAL MEDIA INTERNSHIP IN GRANADA, SPAIN

Location: Granada, Spain | Type: Part-Time Internship

About the Company

Join a dynamic international rooming agency based in Granada, dedicated to providing accommodation solutions for students from across the globe. Our diverse team of professionals brings together expertise in hospitality, customer relations, and digital marketing, creating an environment that’s perfect for learning, collaboration, and professional growth. This is an excellent opportunity to gain hands-on experience in a multicultural setting while contributing to the success of an international student-focused organization.

Role Overview

This internship combines practical experience in customer relations and digital marketing/social media. You will interact with students and internal stakeholders, manage operational tasks, and assist in marketing campaigns. The role is ideal for individuals looking to enhance their skills in hospitality management, sales, and online marketing while gaining insight into the workings of a thriving international agency.

Key Responsibilities

• Engage with students and internal clients, managing arrivals, contracts, and invoicing to ensure smooth onboarding and satisfaction.
• Provide ongoing feedback, support, and personalized assistance to students, helping them navigate their accommodation experience.
• Support sales activities and promotional campaigns, assisting in the growth of the agency’s student base.
• Manage social media accounts, create engaging content, and develop blog posts to enhance online presence and student engagement.
• Update room listings and information across various online platforms to ensure accurate and attractive representations of available accommodations.
• Assist in utilizing multiple sales channels to maximize reach and improve booking rates.

Candidate Requirements

• Currently enrolled in or recently graduated from a degree in Marketing, Hospitality, Communication, or a related field.
• Fluent in English; additional language skills (Spanish, French, German) are a plus.
• Strong communication and interpersonal skills, comfortable engaging with international students and colleagues.
• Interest in social media marketing, blogging, and content creation for digital platforms.
• Organized, detail-oriented, and capable of handling administrative tasks efficiently.
• Proactive mindset with a willingness to learn and contribute to both marketing and customer service activities.
• Basic knowledge of Microsoft Office, Google Workspace, and social media management tools is advantageous.

By the End of Your Internship

Interns will gain comprehensive experience in both customer service and digital marketing within a multicultural environment, preparing them for future roles in hospitality, international student services, or marketing.

• Practical knowledge in managing student relations, contracts, and administrative operations.
• Hands-on experience creating engaging social media content and blog posts for international audiences.
• Understanding of multi-channel marketing strategies and online sales optimization.
• Enhanced cross-cultural communication skills and professional collaboration within an international team.

What We Offer

• Opportunity to work in a diverse international team with daily exposure to multicultural environments.
• Practical experience in both customer service operations and digital marketing for student-focused services.
• Mentorship and guidance from experienced professionals in the fields of hospitality and marketing.
• Flexible part-time internship structure with responsibilities that directly impact business operations and student satisfaction.