Italian-Speaking Customer Relationship Specialist in Digital Hospitality, Seville

Location: Seville, Spain | Type: Part-Time Internship

About Us

Join a dynamic, forward-thinking company based in Seville, dedicated to revolutionizing digital interactions within the hospitality industry. We specialize in enhancing the way restaurants and bars connect with their customers, aiming to improve user experiences and accelerate business growth. Our goal is to innovate and drive digital transformation for businesses, with a focus on seamless communication and customer satisfaction.

Role Overview

As an intern in our team, you will play a key role in managing customer relationships and promoting our cutting-edge products to restaurant and bar owners. You’ll be integral in helping clients understand the full value of our product and driving adoption. This internship will provide you with hands-on experience in product demonstrations, client management, and sales processes, all while working within a collaborative and energetic team.

Key Responsibilities

• Manage and nurture customer relationships to ensure satisfaction and drive product adoption.
• Conduct product demonstrations remotely to showcase the benefits and functionalities of our digital solutions.
• Work closely with the sales team to persuade and convince clients to choose our product over competitors.
• Support clients throughout the sales process, ensuring smooth transitions from initial interest to final sale.
• Document client interactions thoroughly to provide transparent and effective communication across all departments.
• Collaborate with internal teams to gather feedback and refine our product offerings based on client needs and experiences.

Candidate Requirements

• Advanced proficiency in Italian, with fluency in both Spanish and English.
• A proactive attitude and a willingness to learn quickly in a fast-paced environment.
• Strong motivation to drive results and make a real impact on the company's success.
• Excellent communication and interpersonal skills to build rapport with clients and colleagues.
• Ability to work independently and as part of a team, with a flexible and adaptive approach.
• Detail-oriented with a strong focus on quality in client interactions and documentation.
• A passion for technology, innovation, and the hospitality industry.

By the End of Your Internship

By the end of your internship, you will have developed valuable skills and experience that will set you up for a successful career in sales and customer relations. You’ll gain a deep understanding of **lead conversion**, **remote product demonstrations**, and **persuading clients**. Additionally, you’ll hone your ability to **finalize sales processes**, ensure customer satisfaction, and manage communications effectively within a fast-paced industry.

• Extensive experience in driving **product adoption** and **closing deals** with clients.
• Improved skills in **client relationship management** and understanding customer needs.
• Hands-on experience in **sales process management**, from lead generation to final sale.
• In-depth understanding of **digital solutions** and how they can transform businesses in the hospitality sector.

What We Offer

• Opportunity to work in a dynamic, innovative company at the forefront of digital transformation in the hospitality industry.
• Extensive mentorship and the chance to learn from experienced professionals in a collaborative environment.
• Hands-on experience in sales, client management, and product demonstrations that will build your professional portfolio.
• Flexible work hours to accommodate your academic schedule while gaining real-world experience in a growing startup.